Apple's System Status page now lists the iCloud problem that began at 14:49 PT (5:49 p.m. ET) on Nov. 10 as resolved. Apple lists seven services as fixed at 4:22 p.m. PT (7:22 p.m. ET), about 1 hour 33 minutes after they started. Find My was fixed at 4:54 p.m. PT (7:54 p.m. ET), about 2 hours 4 minutes after its 2:50 p.m. PT start.
What Apple says now
Apple posted the resolution at 5:11 p.m. PT (8:11 p.m. ET) and lists the end times above. The page still showed the issue as ongoing when we read it at 7:48 p.m. ET, so Apple's end times were entered after the fact.
- Fixed at 4:22 p.m. PT: iCloud Mail, Calendar, Contacts, Account & Sign In, iWork for iCloud, Photos and Game Center. Apple says some users "may have experienced an issue."
- Fixed at 4:54 p.m. PT: Find My, which Apple says "may have been slow or unavailable."
What is not known
Apple's entries do not say what caused the problem. They say only that "some users were affected" and give no region or user count. We did not test the services ourselves.
What to do
If a sign-in or verification prompt failed during the outage, try again now. Our explainer on how two-factor authentication works covers what those prompts do. If mail, calendar or photos still look out of date on a device, Apple's status page is the place to check whether your service is listed. Related: iCloud shared-link content checks and more in mobile.
Separately, the Apple Support Community is closing on Nov. 20.
What we checked
We read Apple's System Status data at 7:37 p.m., 7:42 p.m. and 7:48 p.m. ET, when the eight services were marked ongoing, and again at 8:18 p.m. ET, when all eight were marked resolved with the end times above.
